Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Returns and Refunds Policy

You may return any product that is in a new, unused condition. Please notify us of your return via email to sales@apgaa.com within 15 days of receipt. All returned products must be received by APGAA within 10 days of notification.

To be eligible for a return, your item must be in new, unused condition and in its original packaging. Original packaging requirement does not apply to print or embroidery items.

You will be responsible for return shipping costs, which may be reimbursed depending on the reason for return. Product defects and APGAA process errors may warrant refund of shipping costs, returns for incorrect size or color will not, if the product matches what was ordered.

Once received, we will inform you of receipt and process a replacement of similar item, credit for an item of similar value, or a refund.

Refunds will appear on your credit card in a time period consistent with your card issuer’s policies.

Delivery Schedule

Orders typically ship within 3-5 business days of order. Printed and embroidered items require additional process time, so please allow an additional 5-10 business days for process and shipment of these items.